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When AI Cuts Backfire

CBA’s chatbot fiasco shows CEOs that real AI ROI depends on governance, sequencing, and augmentation, not cuts.
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AI’s Dial-Up Era
Generative AI’s clunky interfaces echo the early web. The iPhone moment for AI may be closer than CEOs think.
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Josh Rowe
1
AI Pricing and Customer Value
How CEOs should price services with AI costs while keeping value clear and customers on side.
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Josh Rowe
Your Staff’s Secret AI Habit
Shadow AI is everywhere. Here’s why staff hide it, what leaders can do about it, and how to turn it into measured productivity.
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Josh Rowe
GPT-5: Business Ready, Not Benchmark Best
GPT-5 powers ChatGPT & Copilot, but benchmarks show Grok 4 ahead in reasoning. Here’s what CEOs must know.
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Josh Rowe
Do You Need a Chief AI Officer?
As generative AI transforms business, the Chief AI Officer is rising. Should your company make the hire now?
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Josh Rowe
Who Keeps Their Job?
The real impact of generative AI on jobs, from augmentation to automation, across the next decade.
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Josh Rowe
Copilot Is the New Internet Explorer
Microsoft’s Copilot is quietly winning the AI wars by owning the entry point. Everyone else is playing catch-up.
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Josh Rowe
2
The AI Protocol Wars Have Begun
Google, Anthropic, and the Linux Foundation are racing to control how AI agents communicate. Here's what leaders must know.
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Josh Rowe
Your AI Strategy is Already Obsolete
AI's pace is outpacing strategy. Mary Meeker's 2025 AI report reveals the new rules of competition, cost, and global power.
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Josh Rowe
1
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